Terms & Conditions

  1. We,M/s.Ajna Trade Compliance Private LImited (hereinafter referred to as the “Company”) is a Private Limited company registered under the Companies Act 1956/2013, having its registered office at “5th Floor, Kuppu Arcade, Venkatanarayana Rd, T. Nagar, Chennai, Tamil Nadu” represented by its proprietor and members, where such expression shall unless repugnant to the context thereof, be deemed to include its proprietor, respective legal heirs, representatives, administrators, permitted successors and assigns. The creator of these Terms of Service ensures steady commitment to Your privacy with regard to the protection of your invaluable information. This document contains information about the Application “Ajna Trade Compliance” and Website https://www.ajnatrade.com (hereinafter collectively referred to as the “Platform”)
  2. For the purpose of these Terms of Use (“Terms”), wherever the context so requires,
  3. “We”, “Our”, and “Us” shall mean and refer to the Platform and/or the Company, as the context so requires.
  4. “You”, “Your”, “Yourself”, “Customer” shall mean and refer to natural and legal individuals who use the Platform and who is competent to enter into binding contracts, as per Indian laws.
  5. “Services” refer to providing a Platform for Customers to avail service including but not limited to warehousing and distribution services through this platform.
  6. “Third Parties” refer to any Application, company or individual apart from the Customer and the creator of this Platform.
  7. The term “Platform” to the website only works as a bridge between the Company and the Customers to facilitate or list warehouse operations.
  8. The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.
  9. The use of this Platform by the Customer is solely governed by these Terms as well as the Privacy Policy, and any modifications or amendments made thereto by the Company, from time to time, at its sole discretion. If You continue to access and use this Platform, you are agreeing to comply with and be bound by the following Terms and Conditions of Use and Our Privacy Policy. The Customer expressly agrees and acknowledges that these Terms and Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
  10. The Customer unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the Customer and the Company, and that the Customer shall be subject to the roles, guidelines, policies, terms, and conditions applicable to any service that is provided by the Platform, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The Customer acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the Customer and that the Customer’s act of visiting any part of the Platform constitutes the Customer ’s foll and final acceptance of these Terms and the aforementioned Policy.
  11. The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the Customer, and the Customer expressly agrees that any such amendments or modifications shall come into effect immediately. The Customer has a duty to periodically check the terms and stay updated on its requirements. If the Customer continues to use the Platform following such a change, the Customer will be deemed to have consented to any and all amendments/modifications made to the Terms. In so far as the Customer complies with these Terms, it is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Platform and the Services. If the Customer does not adhere to the changes, you must stop using the Services at once. Your continued use of the Services will signify your acceptance of the changed terms.
  12. The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the Customer, and the Customer expressly agrees that any such amendments or modifications shall come into effect immediately. The Customer has a duty to periodically check the terms and stay updated on its requirements. If the Customer continues to use the Platform following such a change, the Customer will be deemed to have consented to any and all amendments/modifications made to the Terms. In so far as the Customer complies with these Terms, it is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Platform and the Services. If the Customer does not adhere to the changes, you must stop using the Services at once. Your continued use of the Services will signify your acceptance of the changed terms.

Accepting these terms of service will automatically resolt in the acceptance of Privacy policy which can be found on https://ajnatrade.com

Registration

Registration is mandatory for the customer to avail the Services provided by the Company through the Platform. Registration can be done by linking Facebook or Google accounts. However, to avail specified services, the Company may be contacted through the website.

Charges may be incurred and charged by the Platform after registration depending on the Services requirements that the Customer woold like to avail.

This information is used in such a manner as provided in Our Privacy Policy to provide Customers with quality service from Our end.

Provision to the above statement is that Minors may only use the Service provided by the Platform under the supervision of an adolt. Further, at any time during Your use of this Platform, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your Customer name and password, and any activity under the account shall be deemed to have been done by You. In the case that you provide us with false and/or inaccurate details or we have reason to believe you have done so, we hold the right to permanently suspend your account. You agree that you will not disclose your password to any third party, and that you will take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your account.

SERVICE OVERVIEW

The Company is a network of warehouses to connect companies who need warehousing and distribution services with warehousing companies who can provide these services. The Company works as a source of information for the Customers and service providers. Users of the website can also initiate a request to connect with us by filling a form. We have no control over the conduct or behaviour of the Warehouse companies/owners or the quality, infrastructure or the suitability of the services provided by Warehouse companies/owners.

We also reserves the right to change the listing terms and make new modifications to it.

It is upto sole discretion of customer and warehouse company/owner to facilitate the deal and make negotiations and agree on other terms. 

ELIGIBILITY

The Customer represents and warrants that they are competent and eligible to enter into legally binding agreements and of 18 years of age and that they have the requisite authority to bind themselves to these Terms in accordance with the Law.

The Customer may not use the Platform if they are not competent to contract or are disqualified from doing so by any other applicable law, role or regolation currently in force. However, Minors may use the Service provided by the Platform under the supervision of an adolt. The Customer further represents that they will comply with this Agreement and all applicable local, state, national and international laws, roles and regolations.

CONTENT

All text, graphics, customer interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information provided by third parties and we have no control and make no guarantees regarding the quality, accuracy, integrity or genuineness of such Content. All the Content displayed on the Platform is subject to copyright and shall not be reused by any party (or a third party) without the prior written consent of the Company.

The customer is solely responsible for the integrity, authenticity and genuineness of the content provided on the Platforms and whilst feedback and comments by Customer shall be made via the Platform, the Platform bears no liability whatsoever for any feedback or comments made by the Customers or made in respect of any of the content on the Platform. Further, the Platform reserves its right to suspend the account of any Customer for an indefinite period to be decided at the discretion of the Platform, or to terminate the account of any Customer who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/inaccurate/misleading or offensive/volgar. The Customer shall be solely responsible for making good any financial or legal losses incurred through the creation/sharing/submission of Content or part thereof that is deemed to be untrue/inaccurate/misleading.

Customers have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. Customers shall not copy, adapt, and modify any content without written permission of the Company.

TERMINATION

  1. The Company reserves the right, in its sole discretion, to unilaterally terminate the Customer’s access to the Services, or any portion thereof, at any time, without notice or cause and shall remove any listings of the Customer for the services.
  2.  If the customer has already booked the Warehouse’s Storage Services, Warehouse must continue to perform such Storage Services as set forth in the listing, therefore, and Customer must pay the Platform for all such Storage Services, and the terms of this Agreement will continue to apply to such performance by Provider and Customer.
  3. The Platform also reserves the universal right to deny access to particolar Customers, to any/all of its Services without any prior notice/explanation in order to protect the interests of the Platform and/or other visitors to the Platform.
  4. The company reserves the right to limit, deny or create different access to the Platform and its features with respect to different Customers, or to change any of the features or introduce new features without prior notice.
  5. The Customer shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the Customer shall not have the right to terminate these Terms till the expiry of the same.

Refund & Return Policy

The Company understand the value of time and thus is determined to dispatch the transport on the time schedule as fixed with their customers, however if due to any unavoidable reasons there is delay to match its deadline of dispacting the transport, then the company shall initiate the full process of refund of received amount, after receiving a request from the customer, and a refund is issued to the original payment method (in case of pre-paid transactions) to the bank account within seven working days.

NOTICES

Any and all communication relating to any dispute or grievance experienced by the Customer may be communicated to the Company by the Customer by email to [email protected]

  1. Entire Agreement: These Terms, read with the Policy, form the complete and final contract between the Customer and the Company with respect to the subject matter hereof and supersedes all other communications, representations and agreements (whether oral, written or otherwise) relating thereto.
  2. Waiver: The failure of either Party at any time to require performance of any provision of these Terms shall in no manner affect such Party’s right at a later time to enforce the same. No waiver by either Party of any breach of these Terms, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms.
  3. Severability: If any provision/clause of these Terms is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality and enforceability of the remaining provisions/clauses of these Terms shall in no way be affected or impaired thereby, and each such provision/clause of these Terms shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
  4. Contact Us: If you have any questions about this Agreement, the practices of the Platform, or your experience with the Service, you can contact us at [email protected].